Bentley is a highly sought after transformational speaker, author and thought leader who delivers insights into quality customer experiences.
He is the author of Wow! Giving Your Customers The Wow! Experience® To Grow Your Business and How to Wow! 21 Ways To Give Your Customers The Wow! Experience® To Grow Your Business. Bentley was also a Resident Judge on Seasons 1 and 2 of ‘Can You Serve’, Singapore’s first customer service reality television series. He has also appeared on several talk shows, interviews and and radio shows, sharing his thoughts and views on the customer service scene in Singapore and the region.
Bentley has a humorous, personable style that draws his audience and participants to him. His tremendous ability to connect with people paves the way for vibrant, intensive and fruitful sessions. People leave feeling renewed, inspired and equipped.
Bentley engages his participants with relevant life experiences to help organisations fulfil their many objectives. He is extremely passionate in what he does and revels in making the difference – Growing People, Growing Organisations™.
Bentley holds a Master of Arts from the National University of Singapore and is certified in DISC, Persuasive Communicator and CEM. He is also a Certified Singapore Management Consultant and the recipient of the Spirit of Enterprise Award in 2013.